Join our team

Installation Project Coordinator
UK Vacancy

Join the team.

We are looking for an experienced Project Coordinator to join our end to end agency. We design, develop and deploy engaging retail environments and POP displays for leading brands globally.

The Role.

  • Reporting directly to the Deployment Business Lead, you will be responsible for providing support across all projects within the business.
  • As Installation Project Coordinator you will support the Deployment team in the successful delivery of installation projects both in the UK and Globally.
  • The role requires excellent organisation and ability to prioritise effectively to deliver in line with customer expectations and Service Level Agreements (SLAs)
  • Effective customer service and relationship management across a range of stakeholders
  • Flexibility to manage and adapt to fast-paced changes and deadlines
  • Ability to follow standard processes and identify potential issues, understanding when to escalate
  • Ensure understanding and implementation of all ISI procedures and quality standards

 

Role Responsibilities.

  • The role involves you managing your own time, working collaboratively with key business users
  • Co-ordinating, administering and activating installation projects, with a focus on quality
  • Organising and booking installations into retail chains, liaising with store managers and key department contacts.
  • Managing daily compliance, feeding back any obstacles or challenges
  • Managing Team Haven platform (uploading call files, allocating installers, creating questionnaires and managing quality control)
  • Monitor the delivery of deployment work
  • Producing compliance reports (internal and external)
  • Managing warehouse inventory and allocation
  • Arrange shipments of parts and products (internal and external)
  • Building and maintaining key relationships

Competencies Required.

  • Team Working
  • Resilience and positive attitude in challenging situations
  • Flexibility to manage and adapt to fast-paced changes
  • A background in the retail display / POP industry
  • Excellent Communication Skills and be highly organised
  • Experience with Team Haven
  • Proficient in Microsoft excel
  • Commercial/Business Awareness

Contacts Us.

If this is the ideal role for you, please send your CV and portfolio to us asap! Contact our Deployment Business Lead laura@isiglobal.co.uk

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